PRIVACY POLICY

‘To finish first, you must first finish’ – Juan Manuel Fangio

We at Fisherley value your privacy and think it necessary you know how your information will be handled and used.

To better protect your privacy, we provide this Privacy Policy, which explains our information practices.

This policy applies to information we obtain from and about individuals interacting with Fisherley.

Below, we provide a statement of the general information we collect how we use it.

This Policy sets out the basis on which any personal data that we collect from you or provide to us is to be processed by us.

Type of Data Collected

The types of information that Fisherley collects about you include:

• Contact information (name, address, telephone number, and email).

• Data gathered by technology when you visit our website.

• We may collect and process information about your location when you use our services.

• Technical information. Includes the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone, browser plug-in types and versions, operating system and platform.

• Information about your visit. Includes the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, form fills and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Profiling

We may use the personal data we hold about you, publicly available data about your opinions/sentiments on particular topics, and your demographic data to understand our readers better and improve the products and services we deliver.

Your data will be grouped with others to provide statistical information only and will not be used to send you information individually. No automated decision-making using your data takes place.

Usage of information

Sometimes, we process the information because we have a legitimate interest in administering a contract between you and us.

We may use the information that we collect in several ways.

• to support our  services;

• to communicate with you about our  service;

• to install and configure changes and updates to our service;

• to improve the quality of our service;

• to operate the Fisherley website and digital properties and customise the content;

• to verify your eligibility for specific promotions or benefits;

• to comply with legal requirements;

• to maintain internal records;

• for marketing purposes to inform you about relevant services;

• to discover trends and segments within our audience and strategically assess your preferences;

• to learn about public and customer perception of our brand and service to optimise them for specific audience segments.

How to Opt Out of Marketing

You have a choice as to whether to agree to receive marketing information and services previously notified.

If you no longer wish to receive marketing information or update your preferences, please get in touch by using the details below.

Where we store your Personal Data

We will securely store your data until you instruct us otherwise or in accordance with current UK Data Protection Law unless otherwise stated.

Information Security

We use a range of appropriate technical and organisational measures to safeguard access to and use of  your personal information and to ensure it retains its integrity and availability.

Data Protection Legislation

All information we collect about you will be used and protected by us in accordance with current UK data protection law and this Privacy Policy.

Third-Party Links

You can contact other websites or links to download software over which we have no control; we are not responsible for the content of, privacy policies or security of such sites.

We recommend that you check the privacy and security policies of each website or social media service you visit or sign up for.

Access to personal data and your rights

You have rights over how we process personal data relating to you. We aim to comply without delay and within 30 days at the latest.

For any of the following requests, you can contact us by email or post at:

admin@fisherley.co.uk

The Data Protection Officer, Redstacks. Shute Shelve. Axbridge. Somerset. BS26 2EA

Access to your personal data

You have the right to request a copy of the personal information that we hold about you. This request is formally known as a ‘Subject Access Request’.

We will not charge you for handling this request, but we reserve the right to refuse unfounded or repetitive requests.

Where we reject your request, we will confirm your right to complain to the Information Commissioner’s Office (ICO) and a judicial remedy as quickly as we can – but at the latest within one month.

When submitting your request, please specify your desired information or processing activities.

You will also need to provide proof of your identity.

We will respond to your request as quickly as possible, but  within one month of receipt at the latest, unless the request is complex.

Complain to the Information Commissioner’s Office

The Information Commissioner’s Office (ICO) regulates the processing of personal data.

Fisherley is registered with the ICO as a data controller, and our registration number is Z4999525.

Please direct any queries or complaints to us in the first instance (contact details provided above).

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, if and where appropriate, notified by email.

Please check back frequently for any updates or changes to our Privacy Policy.

How to contact us

If you require further information or have any comments or questions about our website or any aspect of our services, please contact us as detailed previously.

Disclaimer: This document expresses our understanding and opinions and does not constitute legal advice